Listen to an audio version of this story, by Kirk Carapezza of GBH Boston. NEWTON, Mass. — Shannon Vasconcelos fired up her laptop in a sterile conference room in a suburban office park, and right on schedule a mother and her daughter popped onto her screen. This story also appeared in GBH News and National […]

Jon Marcus
Jon Marcus writes and edits stories about, and helps plan coverage of, higher education. A former magazine editor, he has written for The Washington Post, The New York Times, The Boston Globe, Wired, Medium.com and the Times (U.K.) Higher Education magazine, among others. His work has been honored by the National Headliner Awards, Mirror Awards, National Awards for Education Reporting, City and Regional Magazine Association, Deadline Club of New York City and others. Marcus holds a bachelor’s degree from Bates College and a master’s degree in journalism from Columbia University, attended Oxford University, and teaches journalism at Boston College and Northeastern University.